Contact Page That Builds Trust
A Contact Page may seem like a formality — but in reality, it’s one of the most important pages on your website. At ProjektExodus, we’re currently running a simple version, but our plan to rejuvenate it is rooted in a single principle: designing a Contact Page that builds trust. This post outlines how we think about that page now, and how we plan to evolve it.
Why Designing a Contact Page That Builds Trust Matters
Your Contact Page is often the final step before someone reaches out. A clunky, impersonal page can stop a visitor cold. On the flip side, a thoughtful, reassuring layout can turn hesitation into action. It’s not just about getting messages — it’s about showing your visitors you’re real, accessible, and respectful of their privacy.
What Makes a Contact Page Feel Trustworthy?
When we discuss designing a Contact Page that builds trust, we focus on a few essentials:
- Simplicity: No clutter, no friction — just a clean path to connect.
- Clarity: Include what to expect after submitting (e.g., response time).
- Transparency: Plan to add links to our Privacy Policy so users know their data is respected.
- Multiple Contact Options: Email, form, maybe a calendar booking later — meet users where they are.
Our current page is basic, but intentional — and it gives us a strong foundation to build on.
How We Plan to Improve the Contact Page that Build Trust
In future iterations, we’ll make upgrades like:
- Linking to our full Privacy Policy
- Adding a short FAQ below the form
- Embedding Google Maps or business location info (if relevant)
- Offering social links or alternative ways to reach us
These changes will support not just function, but user reassurance.
For those looking to explore further, HubSpot outlines several great examples of contact pages that build credibility through design, copy, and clarity. Their roundup includes actionable insights on how brands can use tone, layout, and even response expectations to build trust. Read the full guide here.
Final Thoughts
A Contact Page should never be an afterthought. At ProjektExodus, designing a Contact Page that builds trust means starting with simplicity and evolving with intent. Even if yours is basic now — clarity, transparency, and a personal touch can go a long way.
